Choosing a roofing contractor is one of the most important decisions you'll make as a homeowner. A quality contractor protects your investment; the wrong one can cost you thousands.
Look for Specialization
Not all contractors are created equal. Some do a little bit of everything — roofing, siding, decks, you name it. A contractor who specializes in roof replacement brings focused expertise to your project. Mr. Roofer focuses exclusively on roof replacement, gutter replacement, and storm damage services.
Check for Manufacturer Certifications
Licensing is the bare minimum. What separates great contractors from average ones is manufacturer certification. Mr. Roofer is an IKO Certified and GAF Certified installer, which means our crews are factory-trained to install their products to exact specifications. This is what activates the full manufacturer warranty on your shingles — without certified installation, you may only get a limited material warranty.
Ask About Warranties
A reputable contractor stands behind their work. Mr. Roofer provides a workmanship warranty on every full replacement. This means if there's ever an issue related to the installation, we'll make it right.
Get Everything in Writing
A professional contractor will provide a detailed written estimate that outlines the scope of work, materials to be used, timeline, and total cost. Be cautious of contractors who want to work off verbal agreements. Want a starting point? Use our instant estimate tool before meeting with any contractor.
Read Reviews and Ask for References
Check online reviews and ask the contractor for references from recent jobs in your area. Real feedback from real homeowners is the best indicator of quality work. You can also browse our project portfolio and recent projects to see completed jobs.
Beware of Storm Chasers
After major storms, out-of-town contractors often flood the area looking for quick jobs. These "storm chasers" typically offer low prices but deliver poor workmanship and disappear when problems arise. Mr. Roofer is a family-owned company that serves the communities where we live and work — from Charleston to St. Albans to Teays Valley and throughout the tri-state area.
Ready to work with a contractor you can trust? Contact Mr. Roofer for a free estimate, or explore financing options that fit your budget.
Industry Statistics and Sources
- The Better Business Bureau receives thousands of complaints annually about roofing contractors, with storm chaser scams being among the most common (Better Business Bureau)
- Certified installer programs from manufacturers like IKO and GAF require contractors to meet specific training, licensing, and insurance standards to qualify (IKO Contractor Programs)
- Improperly installed roofs can fail in as little as 5 to 7 years, compared to 25 to 30 years for properly installed systems (National Roofing Contractors Association)
